(CAN) Self Checkout Attendant

POSITION SUMMARY... A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. A self checkout attendant provides exemplary customer service during the checkout process to drive customer loyalty. A self checkout attendant is a total loss champion, protecting company assets with a very keen eye for detail. If you are looking for an exciting job in customer service or retail, working as a self checkout attendant may be a great fit for you! WHAT YOU'LL DO... 1. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids. 2. Educating customers on the correct and efficient use of self-service options, when applicable. 3. Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, surveys(NPS). 4. Observing the activities of a customer to determine when and if assistance is needed. 5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options. 6. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log. 7. Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue. 8. Returning Scan & Go scanners to their home after use. 9. Greets all customers in a polite and friendly manner. 10. Assists customers with bagging and loading of merchandise. 11. Ensures safe work practices are followed including proper lifting and keeping a clean work area. 12. Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.   The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience. ‎  Le taux horaire minimum pour ce poste débute à 17.75 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.ㅤ MINIMUM QUALIFICATIONS... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age - 16 or older PREFERRED QUALIFICATIONS... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… 420 Ninth St W, Cornwall, ON K6J 0B3, Canada ARE YOU CURRENTLY A WALMART ASSOCIATE? PLEASE LOGIN TO YOUR WORKDAY ACCOUNT AND USE THE FIND JOBS REPORT TO APPLY FOR THIS JOB. - FIND JOBS ㅤ Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.