Director, Operations – Earnings Controls (Independent Contractors)

POSITION SUMMARY... WHAT YOU'LL DO... - Lead the end-to-end controls strategy for gig-worker earnings and tax operations, ensuring a robust control environment across operational processes, financial reporting, compliance, and technology systems.  - Design, implement, and maintain IT General Controls (ITGCs) over systems supporting earnings disbursements, tax calculations, onboarding, identity verification, and reporting, partnering closely with engineering and product teams.  - Oversee SOX/financial control frameworks, including risk assessment, control mapping, documentation, testing, remediation, and ongoing monitoring to ensure readiness for audits and regulatory examinations.  - Develop and manage compliance and regulatory controls related to worker classification, earnings regulations, tax withholding/reporting, and data governance, ensuring adherence to federal, state, and international requirements.  - Drive continuous improvement and control optimization, conducting root-cause analysis of control failures, implementing automation where possible, and serving as the primary liaison with internal audit, external audit, risk management, and cross-functional leadership.    What You’ll Bring  - Extensive Leadership Experience: Demonstrated success in leading large-scale, cross-functional teams and initiatives within complex, matrixed organizations.  - Strategic and Financial Acumen: Deep expertise in operations, strategy, and finance, with a proven track record of driving organizational growth and financial discipline.  - Exceptional Communication Skills: Advanced ability to communicate, influence, and build consensus with executive leadership and diverse stakeholder groups.  - Change Management Expertise: Strong track record in managing organizational change, enhancing team engagement, and fostering a high-performance culture.  - Analytical and Problem-Solving Excellence: Superior organizational, analytical, and critical thinking skills, with the ability to synthesize complex data into actionable insights for senior leaders.   The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Your Career Journey at Walmart At Walmart, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us as recruiters: We’ll reach out via verified LinkedIn profiles or emails ending in "@walmart.com.” or “@samsclub.com”. All job opportunities and applications are hosted on our official careers site: http://careers.walmart.com. There is no cost or payment required to apply or be considered for a position. If you have any doubts about a communication, feel free to visit our careers page to verify authenticity. Thank you for exploring opportunities at Walmart! At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stockㅤ ㅤ ㅤ ㅤ ‎  MINIMUM QUALIFICATIONS... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 5 years’ experience in operations, project management, or related area OR 7 years’ experience in operations, project management, or related area. 3 years’ supervisory experience. PREFERRED QUALIFICATIONS... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Working on cross-functional teams or projects Masters: Business Administration Project Management - Project Management Professional - Certification PRIMARY LOCATION... 805 Se Moberly Ln, Bentonville, AR 72712, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.