Analyst, Health Care

Heartland Whole Health Institute is a non-profit that addresses physical, mental, emotional, and social well-being by working with health systems, employers, and communities to redesign health care delivery. Job Description: Job Title: Analyst, Health Care Reports to: Director, Care Model FLSA Classification: Exempt Location: Bentonville, Arkansas (On-site) Date Reviewed: 3/17/2026 Who We Are Heartland Whole Health Institute (HWHI) is dedicated to transforming health care – beginning in our home of Northwest Arkansas and scaling to disrupt the national health crisis. We advocate, educate, and guide the implementation of an innovative system, rooted in whole health and the realignment of financial incentives. Our team members are collaborative, analytical, mission-driven, and working together to change the status quo. The Institute’s 85,000-square-foot facility is located on the campus of Crystal Bridges Museum of American Art near Alice L. Walton School of Medicine. About The Position The Analyst, Health Care is responsible for analyzing and interpreting complex healthcare data, including value-based care metrics, claims, and clinical (EHR/EMR) data, to support data-driven decision-making, improve patient outcomes, and drive program enhancements. Working closely with internal teams and cross-functional partners, this role transforms raw data into actionable insights by building analytic datasets, developing dashboards, and ensuring high data quality across healthcare domains. The position supports value-based care initiatives by delivering timely analysis and reporting that inform operational and strategic decisions. The Analyst collaborates with clinical, operational, and cross-functional partners to ensure data insights align with organizational needs and are translated into practical applications. Success in this role requires strong analytical and problem-solving skills, attention to detail, and the ability to manage multiple priorities while clearly communicating complex information to diverse audiences. Essential Duties and Responsibilities Data Analysis and Reporting - Develop timely, evidence-based analytical reports, dashboards, and visualizations (including charts, graphs, and maps) that advance HWHI’s mission. - Prepare detailed data summaries, briefing memos, and visual presentations for internal and external stakeholders. - Build and maintain interactive dashboards using industry-standard tools to support operational and strategic reporting needs. - Develop and deploy dashboards to enable self-service insights for internal and external stakeholders. - Prepare and analyze complex healthcare datasets, including claims and clinical (EHR/EMR) data and value-based care metrics, to identify trends and generate actionable insights. - Conduct statistical analyses to assess performance, efficiency, and clinical outcomes, supporting strategic decisions and program enhancements. Data Monitoring and Quality - Continuously monitor healthcare data trends to ensure quality and identify opportunities for improvement. - Maintain comprehensive documentation and organized records of key data metrics and findings. - Define, implement, and monitor data quality checks and scorecards (e.g., completeness, accuracy, timeliness, conformance, and duplication) for claims and clinical datasets; investigate anomalies and coordinate remediation. Stakeholder Collaboration - Collaborate with internal teams, state agencies, and healthcare organizations to gather and organize data feedback from end users. - Present data-driven insights in a clear, compelling manner to guide operational and strategic improvements. - Work closely with cross-functional teams to integrate data insights into comprehensive solutions for patient care and operational improvements. - Contribute to a culture of continuous improvement by supporting analysis of project progress and outcomes. Technical and Project Support - Manage and enhance analytical tools and data resources that support the organization’s data-driven decision-making. - Partner with internal and external parties to support secure data transfers, data ingestion, and table/view development, including basic table design and documentation. - Work with various technologies to stage, organize, and validate inbound data files that feed data pipelines and analytics. - Advise leadership on data trends, risks, and opportunities through clear and concise communication of findings. - Uphold high standards of confidentiality and ensure compliance with relevant state and federal regulations, best practices, and data security protocols in all analytical work. - Support special projects and perform additional analyses as needed to address emerging healthcare challenges. - Perform other duties and responsibilities as assigned to support evolving organizational needs. Qualifications and Requirements - Bachelor’s degree in data science, health informatics, public health, statistics, or a related field required. Master’s degree in health informatics, public health, data science, or a related field preferred. - 3–5 years of relevant experience in healthcare data analysis or a similar role required. - Prior experience in a healthcare setting or research environment with a focus on value-based care, workforce analytics, or operational improvement preferred. - Proficiency in data analysis and visualization tools (e.g., R, Python, or SQL). - Hands-on experience querying and building analytic datasets and working with data visualization platforms. - Experience building dashboards with industry-standard tools. - Experience supporting data ingestion workflows (e.g., SFTP and cloud object storage). - Familiarity with value-based care metrics, claims data, and clinical data from electronic medical records is highly desirable; knowledge of common healthcare code sets (ICD-10, CPT/HCPCS, NDC, LOINC) is a plus. - Demonstrated experience managing data quality in the healthcare domain, including profiling, validation, reconciliation, and issue remediation for claims and clinical data. - Strong ability to analyze complex datasets, generate actionable insights, and clearly document findings. - Proven ability to manage multiple projects and deliver under tight deadlines. - Excellent written and verbal communication skills with the ability to explain technical information to non-technical audiences. - Demonstrated enthusiasm to serve as a customer-focused liaison between clinical, operational, and analytical teams with the ability to ensure data insights align with organizational needs. - A keen interest in addressing complex healthcare challenges with both immediate and long-term impact. - Strong command of Microsoft Office Suite and virtual meeting platforms. - High level of professional integrity and the ability to handle sensitive and confidential information with discretion. - Ability to work both independently and collaboratively within a multidisciplinary team. - Ability to thrive in a fast-paced and innovative environment where change is constant. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: In the work environment described, position requires sitting at a desk and utilizing a computer and a telephone for prolonged periods of time and good eye/hand coordination, bending and stretching, and physical stamina to lift and transport a minimum of 10 pounds. Visual acuity to review written materials is required for this job. Work environment: Work is performed full-time (Monday-Friday, 8 a.m.-5 p.m.) in a professional, climate-controlled office environment with standard office equipment, including computers, printers, and telephones. This role requires working in an open setting near colleagues. The noise level is typically low to moderate. The role also requires interaction with both the public and internal team members in a professional and courteous manner. Some travel will be required, and a flexible schedule may be necessary to accommodate business needs, including occasional evening and weekend work hours. Heartland Whole Health Institute is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and a background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.