Customer Service Representative

The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community. Essential duties include providing good customer service, maintaining positive relationships with other city employees, processing permit applications, and assisting customers with obtaining permits, licenses, and certificates of occupancy. The role also involves responding to customer inquiries, maintaining files, and performing filing and scanning functions. Minimum qualifications include a High School Diploma or GED with two years of related customer service experience, strong communication skills, and proficiency in computer and software applications.