About This Role
Job Details:
Job Description DST MECHANIC SERVICE WRITER (SPRINGDALE, AR LH GARAGE) D SHIFT
Service Advisor will work cross-functionally across multiple areas of the garage; responsibilities include but are not limited to providing customer service to drivers and Team Members submitting their work requests. Assisting drivers and technicians with workflow and status updates on equipment repairs.
Ability to safely apply knowledge and troubleshooting skills to all assigned equipment and the ability to interact with all transportation personnel including managers, drivers, and clerks.
Requirements:
- Basic computer skills will be necessary to log information, to process daily work orders, and complete required documentation.
- The ability to communicate effectively and basic math skills are necessary to perform these tasks at a satisfactory level.
- Service Advisor will be walking, standing, bending, pushing, pulling in all types of weather.
- Ability to grasp, grip, twist, pull bend and stoop for 12-hour shifts.
- Service Advisor will be assisting with service calls on equipment at remote locations away from the garage.
- Valid driver’s license and safety toed foot ware are required.
- Recognize and document equipment ID numbers, mileage readings and signage.
- Document part numbers on log sheets and work orders, track parts/tire usage
- Document and log labor hours on work orders and log sheets
- Must have 3 mo. work history in past 6 mo.
Must pass MVR check:
Must be 18 years of age or older
Must have a valid driver’s license
Must not have any DUI/DWI convictions within the last 12 months
Physical Requirements: The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.
Team member will be given 12 months from date of hire to complete training and meet the following qualifications and reclass as SA02:
- Complete all assigned Computer Based and Hands-on Training
- Show proficiencies with all aspects of Fleet Management Systems including work order creation/review/closure, pm reporting, & maintenance scheduling
- Show proficiencies with Telematics platforms and reporting
- Show proficiencies in Manufacturer Web based portals
- Show effective communication skills
- Able to read and interpret schematics & repair manuals
- Show proficiencies in with basic Parts Management
*Prior Tyson Team members are eligible for rehire after 180-day waiting period.
*Prior Tyson Team members have a 3-time limit.
Relocation Assistance Eligible:
No
Work Shift:
D Shift (United States of America)
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Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.
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Unsolicited Assistance: Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral.