Instructional Designer

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success. This is a 12-month, full-time, reporting to the Director of Digital Learning. The Instructional Designer works closely with the Academic units to develop, evaluate, and update digital course content for NWACC. The Instructional Designer plays a critical role in enhancing the quality of digital course content to improve knowledge and skill attainment for our learners. Leveraging tested research and common best practices, this position supports faculty in reviewing, designing, and implementing digital course materials and technologies that lead to measurable student success. Additionally, the Instructional Designer provides faculty training and development and supports the college’s learning management system (LMS) and related educational technologies. This is an onsite position, no remote option. Essential Duties: - Design and develop content and courses using instructional design strategies in various technology-enabled delivery formats. - Provide faculty training and course redesigns for microcredential and hybrid learning courses. - Host in-person and virtual meetings to fully address faculty needs and requests for assistance with new system adoptions, textbook changes, course design, etc. - Research emerging trends and technologies related to best practices in teaching and learning. - Develop workshops, webinars, instructional documents and recordings covering best practices in teaching and learning with educational technologies. - Provide technical and administrative support for the college’s learning management system and various educational technologies. - Administrate and support publisher systems connected to Canvas. Maintaining support contacts and documentation. - Participate in the development of the department’s long-term vision and strategic planning. - Perform any other related duties as required or assigned. Rate of Pay: $51,193 annualized *Higher compensation may be considered based on qualifications directly related to position. Completed applications received by 01/04/2026 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position. Minimum Qualifications: - Course content, workshop materials, or training artifacts to showcase demonstrated abilities during the interview - BS in Instructional Design or 4 years' work experience in training development or digital content design Knowledge, Skills, and Abilities: - Demonstrated ability to design, create and deliver digital content and instructional materials using appropriate development tools, and to train and lead others in these endeavors. - Ability to build relationships with individuals and teams across the institution. - Ability to tactfully respond to complex or difficult inquiries or complaints. - Strong customer service skills with empathy and patience being first and foremost. - Knowledge of accessibility guidelines related to digital educational materials. - Ability to read, analyze, and understand academic and technical documents. - Strong time management, multi-tasking, and organizational skills. - Ability to analyze information and recommend appropriate action. - Knowledge of higher education structure and practices. Physical Demands/Work Environment: The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is: Frequently: • Manipulate items with fingers, including keyboarding • Sitting • Standing • Walking Constantly: • Hearing • Repetitive motion • Talking The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes. Environmental Conditions:   The following work environment characteristics are representative of those encountered by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required. NWACC is an Equal Opportunity Employer, please see our EEO policy.