About This Role
The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community.
Essential Job Duties:
01. Provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees (especially members of their own team), and have regular and reliable attendance that is non-disruptive.
02. Interview, hire, train, and evaluate employees of the recreation division; plan, assign, and delegate projects and tasks; reward and discipline employees; address complaints and solve problems related to employees; perform all other personnel supervisory responsibilities in accordance with the City’s policies and applicable laws.
03. Strategically plan, implement, and evaluate programs. Provide customer service, manage facilities, and represent the City in all programs and special events as assigned. Establish short and long-term goals for programs along with conducting annual evaluations and surveys.
04. Register teams for league play and/or individuals for programs, schedule practices/sessions, and handle communication between Parks and Recreation and participants, parents, and coaches/volunteers.
05. Setup and maintain online field and facility reservations using recreation management software.
06. Recruit, train, schedule, and appraise the performance of thirty or more contract laborers including sports officials and other services required in sports programming.
07. Promote all recreation programs and create and implement strategic marketing plans that include designing registration materials, updating website content, responsibly using social media, organizing publicity, and coordinating all other forms of public outreach for assigned programs.
08. Demonstrate fiscal responsibility in the oversight of program budgets. Comply with all City policies and procedures as they relate to p-card use, contract services payment, and general purchasing.
09. Solicit sponsorships, grants, donations, and other in-kind services as needed for the organization and implementation of recreation programs and special events.
10. Supervise evening and weekend games, tournaments, clinics and special events.
11. Collaborate with supervisor and other staff to propose budgets for programs. Demonstrate fiscal responsibility in the management of more than $100,000 in program budgets.
12. Work with Park Maintenance and/or Facilities Maintenance staff to ensure facilities are adequately prepared, maintained, suitable, and safe for internal and external program and event use.
13. Assist other Recreation Program Managers and Yvonne Richardson Community Center staff in special event and program organization, facility operation, and supervision as needed. This includes evenings, weekends, and scheduled on-call periods as needed.
14. Serve as a liaison between Parks and Recreation and tournament directors, event directors, and facility renters.
15. Support in the administration of the Parks and Recreation and/or Yvonne Richardson Community Center office such as directing general park inquiries to the appropriate staff members and providing front desk assistance to customers with registration, reservations, and other needs.
16. Accurately maintain own timesheet, part-time and/or seasonal staff timesheets, and follow proper City payroll procedures for bi-weekly approval and submittal of hours worked.
17. Exercise sound judgement and decision making as it relates to enforcement of Park Ordinances, inclement weather, emergency situations, and risk management for programs, events, and facilities.
18. Represent the City in a positive manner, particularly while on site at events and work to resolve citizen issues and concerns at those events.
19. Perform other duties as assigned.