About This Role
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Closing Date:
07/23/2026TYPE OF POSITION:
Research Data Analysis
Workstudy Position:
NoJOB TYPE:
Regular
WORK SHIFT:
Sponsorship Available:
NoINSTITUTION NAME:
University of Arkansas, FayettevilleFounded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.
DEPARTMENT:
Research Technology and Infrastructure
Department's Website:
SUMMARY OF JOB DUTIES:
The University of Arkansas Fayetteville is seeking a Research Infrastructure Analyst to join the Research Infrastructure & Technologies team. This position will provide direct and meaningful support to the research community through application administration of iLab, which is the University of Arkansas Fayetteville's primary research core facilities scheduling and billing application. This role will have a deep understanding of iLab application in order to facilitate the onboarding, as well as ongoing support, of numerous research service centers, cores, and institutes. In addition, this role will serve as the primary point of contact of all efforts associated with iLab which includes maintaining a strong working relationship with vendor.
This role will also provide data analysis and project coordination for various research infrastructure related efforts.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.QUALIFICATIONS:
Minimum Qualifications:
- Bachelor's degree from an accredited institution of higher education or equivalent combination of education and experience
- At least five years of experience supporting research operations, research administration, laboratory services, core facilities, or research technology systems
- Experience administering, configuring, or supporting enterprise software applications and serving as a primary point of contact for users
- Demonstrated ability to manage multiple projects, coordinate stakeholders, and support the implementation of new processes or systems as evidenced by application materials
- Strong written and verbal communication skills with the ability to provide training, documentation, and user support as evidenced by application materials
Preferred Qualifications:
- Experience administering iLab or a similar research core facility management, scheduling, or billing platform
- Experience supporting shared research resources, service centers, core facilities, institutes, or laboratory operations in a higher education or research environment
- Experience working directly with software vendors to troubleshoot issues, implement enhancements, and coordinate system updates
- Ability to interpret institutional policies and translate operational requirements into effective system configurations and workflows
- Demonstrated ability to build collaborative relationships with faculty, staff, researchers, and external partners
- Commitment to professional development, continuous learning, and staying current with research administration technologies and best practices
Additional Information:
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
Cover Letter/Letter of Application, List of three Professional References (name, email, business title), ResumeOptional Documents:
Proof of Veteran Status
Recruitment Contact Information:
Crystal Ellis, Strategic Talent Acquisition Specialist, ce031@uark.edu
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Special Instructions to Applicants:
PRE-EMPLOYMENT SCREENING REQUIREMENTS:
Criminal Background Check, Sex Offender Registry
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.
CONSTANT PHYSICAL ACTIVITY:
N/AFREQUENT PHYSICAL ACTIVITY:
N/AOCCASIONAL PHYSICAL ACTIVITY:
N/ABENEFITS ELIGIBLE:
Yes