Senior Director of Office of Undergraduate Medical Education

Alice L. Walton School of Medicine (AWSOM) is seeking experienced, motivated, and dedicated leaders and educators to participate in the design and delivery of an innovative four-year medical school curriculum that engages medical students in active and novel learning. Job Description: Job Title: Senior Director of Office of Undergraduate Medical Education Reports to: Senior Associate Dean of Undergraduate Medical Education FLSA Classification: Exempt Location: Bentonville, Arkansas (On-site) Date Reviewed: 2/26/2026 Who We Are  Founded in 2021, Alice L. Walton School of Medicine (AWSOM) is a nonprofit, four-year MD program that will enhance traditional medical education with the arts, humanities, and whole health principles. The school’s culture embraces self-care to empower students to care for their own well-being as well as their patients’. The school’s state-of-the-art medical education facility is located in Bentonville, Arkansas on the Crystal Bridges campus, home to Crystal Bridges Museum of American Art and Heartland Whole Health Institute. The school has been granted preliminary accreditation status by the Liaison Committee on Medical Education. About The Position The Senior Director of Office of Undergraduate Medical Education provides oversight, leadership and strategic direction for the central administrative functions supporting the medical school curriculum, student learning, and assessment. The Senior Director works collaboratively with faculty, staff, and students to ensure the delivery of a high-quality, innovative, and effective medical education program that meets accreditation standards and prepares future physicians for the evolving healthcare landscape. Essential Duties and Responsibilities - Collaborate with the Senior Associate Dean for Undergraduate Medical Education and faculty leadership to develop and implement the vision, goals, and strategic direction for the Office of Undergraduate Medical Education (OUME). - Establishes and oversees the operational infrastructure of the OUME, including policies, procedures, workflows, and budgets. - Recruits, supervises, and mentors staff within the Office of Undergraduate Medical Education. - Develops, where appropriate, staff development and growth plans. - Oversees the administrative support for curriculum committees and working groups. - Manages the OUME budget, holding sections accountable to their approved budget. - Assists in the preparation of accreditation self-study reports and site visits. - Maintains accurate records and documentation related to the medical education program. - Develops and maintain effective communication channels with students, faculty, and staff regarding educational policies and procedures. - Fosters a collaborative and high-performing team environment. - Other duties as assigned. People Leadership  - Lead, coach, and develop direct reports, fostering a culture of accountability, collaboration, and high performance.  - Conduct regular one-on-one meetings and performance evaluations, providing feedback and professional development opportunities.  - Support recruitment, onboarding, and training of direct reports to ensure alignment with organizational standards and practices.  - Monitor and manage team performance, addressing attendance, conduct, or productivity issues promptly and professionally.  - Model professionalism and service excellence, serving as a role model for your team in maintaining quality and operational standards.  - Encourage employee engagement and morale through recognition and open communication practices.  Qualifications and Requirements - Master's degree in education, medical education, higher education administration, or a related field, required. - Minimum of 5 years of progressive experience in medical education administration or a related field, preferably within a medical school setting, required. - Demonstrated knowledge of medical school curriculum development, delivery, and assessment, required. - Experience leading LCME–related processes, required. - Strong data management, analysis, and reporting skills, required. - Excellent organizational, communication, and interpersonal skills; proven ability to collaborate with faculty, staff, and students, required. - Ability to take initiative, problem-solve, and manage multiple priorities in a fast-paced environment, required. - Exceptional verbal and written communication skills, with the ability to engage professionally with executives, faculty, students, and visitors, required. - Experience developing and executing operational plans, policies, and workflows across the UME lifecycle (pre‑clerkship, clerkship, post‑clerkship), required. - Supervisory experience including coaching, performance management, and workload planning, preferred. - Project management or change management training/certification, preferred. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those required by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Physical Demands: In the work environment described, position requires sitting at a desk and utilizing a computer and a telephone for prolonged periods of time and good eye/hand coordination, bending and stretching, and physical stamina to lift and transport a minimum of 10 pounds. Visual acuity to review written materials is required for this job. Work Environment: Work is performed full-time (Monday-Friday, 8 a.m.-5 p.m.) in a professional, climate-controlled office environment with standard office equipment, including computers, printers, and telephones. This role requires working in an open setting near colleagues. The noise level is typically low to moderate. The role also requires interaction with both the public and internal team members in a professional and courteous manner. Some local travel will be required, and a flexible schedule may be necessary to accommodate business needs, including occasional evening and weekend work hours. Alice L. Walton School of Medicine is an equal opportunity employer. All qualified applicants will receive consideration for employment. All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.