Walton Lifetime Health Complex Front Desk Staff

The primary responsibility of the position is to open the Walton Lifetime Health Complex (WLHC) weekday (M-F) mornings and monitor the front desk operations until 8:00 a.m. This person works in a team environment to provide excellent customer service to all WLHC members, JBU faculty, JBU staff, JBU students and guests. This is a part-time, 12-month position – 17.5 hours per week. ***Role Qualifications*** - Ability to effectively communicate – verbal and written - with members/ guests - Ability to work cohesively with others in a fast-paced environment. - Ability to present oneself professionally in speech and appearance to WLHC members. - Commitment to the Articles of Faith, mission and objectives of John Brown University ***Position Responsibilities*** - Arrives thirty minutes prior to 5am weekday opening so that building is open on time for our members. - Ensures lights are all on, doors are unlocked to appropriate areas, towels are in place and front desk computers are running the membership software. - Greets members as they come into the facility and as they leave the facility. - Maintains a presence in facility weekday mornings. - Maintains a professional front desk and reception area. - Communicates well with Director of WLHC Membership Services and with Director of Athletics regarding any issues with building, equipment, computers, members or guests. - The WLHC closes Thanksgiving, Christmas Eve, and Christmas Day. We are closed New Year's Day morning only. This position is on duty on all other holidays that fall on a weekday. - Other duties as assigned. ***Essential Skills and Experience*** - Communication skills, both verbal and written. - Dependable and committed. ***Physical Demands and Work Environment*** - Physical demands: While performing the duties of this job, the employee is occasionally required to walk; stand; use stairs; sit; use hands; reach with hands and arms; balance; stoop; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. - Work environment: The noise level in the work environment is usually moderate. The employee is expected to adhere to all University policies.