About This Role
The primary responsibility of the position is to open the Walton Lifetime Health Complex (WLHC) weekday (M-F) mornings and monitor the front desk operations until 8:00 a.m. This person works in a team environment to provide excellent customer service to all WLHC members, JBU faculty, JBU staff, JBU students and guests. This is a part-time, 12-month position – 17.5 hours per week.
***Role Qualifications***
- Ability to effectively communicate – verbal and written - with members/ guests
- Ability to work cohesively with others in a fast-paced environment.
- Ability to present oneself professionally in speech and appearance to WLHC members.
- Commitment to the Articles of Faith, mission and objectives of John Brown University
***Position Responsibilities***
- Arrives thirty minutes prior to 5am weekday opening so that building is open on time for our members.
- Ensures lights are all on, doors are unlocked to appropriate areas, towels are in place and front desk computers are running the membership software.
- Greets members as they come into the facility and as they leave the facility.
- Maintains a presence in facility weekday mornings.
- Maintains a professional front desk and reception area.
- Communicates well with Director of WLHC Membership Services and with Director of Athletics regarding any issues with building, equipment, computers, members or guests.
- The WLHC closes Thanksgiving, Christmas Eve, and Christmas Day. We are closed New Year's Day morning only. This position is on duty on all other holidays that fall on a weekday.
- Other duties as assigned.
***Essential Skills and Experience***
- Communication skills, both verbal and written.
- Dependable and committed.
***Physical Demands and Work Environment***
- Physical demands: While performing the duties of this job, the employee is occasionally required to walk; stand; use stairs; sit; use hands; reach with hands and arms; balance; stoop; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Work environment: The noise level in the work environment is usually moderate.
The employee is expected to adhere to all University policies.