Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients—and our team. Every employee plays a vital role in living out our promise: We care. You belong.
Job Summary
Community Clinic is seeking a front desk Patient Coordinator for our Primary & Specialty Care Clinic in Siloam Springs, AR. The Patient Coordinator serves as the first point of contact for patients within the Clinic, providing a cordial greeting and ensuring the patient’s needs are met in an effective, positive way. Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. Spanish language ability is required. The schedule for this role is full-time, Monday - Thursday 7:30 AM - 5:00 PM, Friday 7:30 AM - 12:00 PM and occasional Saturday 8:00 - 12:00pm.
Responsibilities
Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
Coordinates with Patient Financial Services on required patient information in the EMR, payments and insurance inquiries.
Schedules patient appointments appropriately, based on patient needs, provider requests and approved scheduling guidelines.
Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times.
Keeps management team informed of all activities and on goings in the medical clinic.
Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, HRSA, NCQA PCMH and OSHA.
Skills
Ability to perform cash, check and credit card payment transactions with accuracy.
Ability to work and function independently and within a team.
Strong interpersonal skills and the ability to work effectively with people of all backgrounds.
Knowledge of computer software such as Microsoft Office Software.
Able to perform proficiently on current practice management system and/or electronic medical records.
Required Qualifications
High school diploma or equivalent required.
Bilingual Spanish/English is required.
Why Join Community Clinic?
Be a part of a mission driven organization committed to providing access to health-care to everyone in your community!
Excellent Benefits Package including:
Health, Vision, Dental and Life Insurance
403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
Paid time off and Holidays
Employee Discounts for Care
Monday - Thursday 7:30 AM - 5:00 PM, Friday 7:30 AM - 12:00 PM and occasional Saturday 8:00 - 12:00pm.
40 - Hours
Federally qualified health center providing primary care, dental, behavioral health, and pharmacy services across NWA.