Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients—and our team. Every employee plays a vital role in living out our promise: We care. You belong.
Job Summary
Community Clinic is seeking an experienced Nurse or Medical Assistant to hire as the Clinical Team Lead for the clinical team at our Pediatrics Clinic in Springdale, AR. The Clinical Team Lead is the Practice Manager’s right hand and will lead the day-to-day activities of the patient care support team consisting of Nurses and Medical Assistants. The ideal candidate will have supervisory experience, outpatient clinical experience, and a passion for providing access to health care to everyone in our community! This position is Monday - Friday 8:00 AM - 5:00 PM.
Key Responsibilities
Assists the Practice Manager to ensure efficient patient flow and high quality staff performance.
Assumes responsibility of the clinic in the Practice Manager’s absence, in conjunction with the DON.
Leads the team on a daily basis, by providing a model of positive, compassionate care for our patients and support to our staff.
Demonstrates exceptional customer service while interacting with providers, patients and coworkers.
Ensures adequate staff coverage for absences and helps develop work assignments. Include proactive development of staffing plan as well as the ability to flex coverage daily depended on practice need.
Provides direct clinical support to the providers as needed.
Trains, mentors and completes staff competency evaluations for both new and existing clinical staff.
Assists in the supervision of clinical staff and gives input for performance reviews and corrective action plans as needed.
Assists in coordination of inventory and ordering medical supplies, as required.
Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, CLIA, HRSA, NCQA PCMH and OSHA.
Skills
High level of clinical knowledge and skills.
Ability to work and function independently and within a team.
Strong interpersonal skills, the ability to work effectively with people of all backgrounds.
Intermediate or better using Microsoft Office and Microsoft Excel.
Able to perform proficiently on current practice management system and/or electronic medical records.
Commitment to professional development activities, such as trainings and CEUs.
Strong organizational skills and attention to details.
Excellent leadership and communication skills.
Commitment to the practice’s high quality, compassionate care of patients.
Required Qualifications
HS Diploma or equivalent required
Current active Nursing license or Medical Assistant certification required.
5+ experience in patient care in an outpatient setting required
Preferred Qualifications
2+ years of leadership or supervisory experience preferred
Multilingual ability (especially Spanish or Marshallese) preferred
Why Work at Community Clinic?
Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
Excellent Benefits Package including:
Health, Vision, Dental and Life Insurance
403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
Paid Time Off and Holidays
Employee Discounts for Care
Monday - Friday 8:00 AM - 5:00 PM
40 - Hours
Federally qualified health center providing primary care, dental, behavioral health, and pharmacy services across NWA.