Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits. Position is based at 1627 E Joyce Blvd, Fayetteville, AR 72703.
Position requires availability Monday through Friday 8:00 AM to 5:00 PM with additional hours as needed.
Summary
The Commercial Loan Assistant 2 supports commercial lending by servicing large, complex loan portfolios. They provide exceptional customer service, ensuring necessary documentation is completed, and acting as a crucial liaison between the bank and its customers.
Responsibilities
● Collaborate with and assist commercial lender(s) in obtaining corporate entity information, and related loan documentation, including but not limited to, title searches/commitments, UCC searches, and flood determinations, appraisals for new loans. Obtain credit information and ensure sufficient loan collateral.
● Review loan documents before closing (legal descriptions, closing dates, loan documents prepared in-house or by legal counsel, etc.) and close loans with customers.
● Oversee the loan documentation pipeline by updating lenders and borrowers on loan status and ensuring timely completion of the loan process.
● Serve as liaison with legal counsel, borrower and third-party vendors in coordinating receipt and review of required documents to expedite the closing process.
● Perform post-closing reviews to ensure that loan files contain documents with proper signatures, dates and other relevant data.
● Identify clients' operational needs and bank products/services that meet these needs. Recognize selling opportunities, effectively cross-sell bank products, and make referrals.
● Manage the Technical Exceptions (TE) list to ensure that bank security interests in the files are perfected promptly. Monitor maturing loans and loan renewals in collaboration with the lender(s) and obtain preliminary documentation.
● Disburse loan funds after closing and image loan documents within established timelines. Provide ongoing support to maintain and enhance customer relations. Ensure ongoing loan maintenance in the system to meet the bank's and customers' needs.
● Communicate with the Appraisal Team and Loan Operations regarding loan processing. Provide information efficiently so customers' loans can be processed promptly. May also communicate with CLD on consumer loans.
● Collect and analyze customer financial information. Annually or as the loan program requires, obtain updated financial information and insurance to support outstanding loans.
● Serve as a resource to Commercial Loan Assistant 1s and may, on occasion, mentor new hires.
● Process, vet, and approve outgoing wire transfer requests with an established approval limit, ensuring proper approval and documentation are obtained prior to submission.
● Understand and comply with bank policies, laws, regulations, and the bank's BSA/AML Program, as applicable to job duties. This includes, but is not limited to, completing compliance training, adhering to internal procedures and controls, reporting any known violations of compliance policies, laws, or regulations, and reporting any suspicious customer and/or account activity.
● Other duties and special projects may be assigned.
Responsibilities: Experience
● Required: 5 years of banking or equivalent related experience, 2 of which are as a Loan Assistant or equivalent loan operations
● Required: Working regulatory knowledge, such as privacy, safeguarding customer information, Regulation B, Equal Credit Opportunity Act, Regulation Z, Truth in Lending, CRA, HMDA, and flood regulations
● Preferred: Arvest experience.
Education
● Required: High school diploma or general education degree (GED)
● Preferred: AA/AS degree preferred.
Credentials
● Required: Successful completion of Fundamentals of Commercial Lending or ability to acquire within 90 days
Working Conditions
● Incumbents must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
● Must be able to start work on time, maintain regular work attendance, be physically present at the assigned work location, and occasionally work overtime or outside of regular business hours.
● This job typically requires an individual to be able to observe details (including the ability to perceive color and the ability to identify clear near and far objects), to communicate and exchange accurate information. It may occasionally require the individual to physically move, remain in a stationary position, and position themselves to reach for objects.
● Must be able to operate standard office equipment and use office applications for communication, information and document transmission, and content, document, and report creation.
● The noise level in the work environment is typically low to moderate.
Grade 14
Pay Range: $25.30 - $31.60 per hour
Family-owned bank group with over 270 locations. One of the largest banks in Arkansas with deep community roots.