Customer Category Manager

Job Details:

Role Summary:

Tyson Foods is looking for a Customer Category Manager to serve as the Category Advisor to Albertsons across our Refrigerated portfolio. This role leads category strategy and delivers data-driven insights, providing independent guidance to the customer to drive profitable growth for both the retailer and Tyson’s portfolio of top performing brands.

Role will be based on-site at our corporate headquarters in Northwest Arkansas. This role will require travel to the customer and internal meetings.

Responsibilities include:

• Serve as a trusted advisor to Albertsons partners for category management needs at the national and divisional level

• Analyze category, shopper, and competitive data utilizing syndicated data (IRI/NielsenIQ) to identify growth opportunities and inform category strategies

• Develop and deliver actionable insights that influence assortment, pricing, promotion, and shelving decisions leveraging SymphonyAI data

• Translate complex data into clear, compelling recommendations for both internal teams and customer partners

• Lead customer-facing presentations, line reviews, and business updates to drive alignment and growth initiatives with cross-functional partners

• Provide ongoing reporting and scorecards to Albertsons partners and Tyson sales team members to monitor key goals (KPIs) and initiatives

• Play a part in driving Tyson’s Category Management & Analytics team performance, development, and impact through socialization of best practices and perspective with team members in formal and informal forums.

Requirements:

• Bachelor’s degree in Business, Data Analytics or related field

• 5+ years in Category Management supporting complex grocery retailers

• Experience with fast-moving CPG brands or grocery industry

• Technical skills in Excel and PowerPoint. Power BI and Power Query a plus.

• Exceptional communication skills – verbal, written and presentation.

• Willingness to travel 10-25% of the time for customer meetings and internal meetings (varies based on location relative to customer).

Preferred Qualifications:

· Previous experience as a Category Advisor or Category Captain

· Previous experience working on Albertsons and with SymphonyAI data

· Advanced technical skills to handle the complexities of Albertsons with national and divisional level requests

· Strong storytelling skills – ability to tell the story with the data in a digestible way

· Positive, proactive, agile and able to manage multiple projects simultaneously

Role Impact:

This role plays a critical part in shaping category strategy at Albertsons by bridging insights with execution—driving wins for the customer, the shopper, and the business. Success is measured by the ability to influence decisions, strengthen partnerships, and deliver tangible category growth.

Relocation Assistance Eligible:

Yes

Work Shift:

1ST SHIFT (United States of America)

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The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation. Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status. We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more. If you would like to learn more about your data privacy rights and how you may use that information, please read our Job Applicant Privacy Notice here .

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