About This Role
The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community.
Essential Job Duties include:
1. Provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees, and have regular and reliable attendance that is non-disruptive.
2. Responsible for operating a communications console and related equipment to dispatch police, fire personnel and after hour city on-call staff in response to requests for assistance in emergency situations in accordance with established departmental procedures and policies.
3. Dispatch and monitor radio traffic for police and fire personnel related to calls.
4. Answer all 911 calls for the City of Fayetteville.
5. Must possess the ability to perform duties in a high stress environment, dealing with various emergency situations.
6. Maintain regular, professional, and diplomatic contact with vendors, citizens, business owners, local public safety agencies, and outside representatives.
7. Other duties as assigned.