Safety/Security Status: None
SUMMARY Reads electric and water utility meters and records volume used by residential and commercial consumers by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Reporting relationships,
work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned.
Walks or drive vehicle over established routes and records reading from assigned meter registers and resets/reseals demand reset devices as necessary.
Participates in collecting monies or disconnect services in the field for assigned portion of approximately 1,800 accounts per year that are in arrears.
Participates turning service on or off, for assigned portion of approximately 10,300 work orders a year.
Utilizes meter reading and billing software and associated devices to record meter readings and transfer of readings for account billing of assigned portion of 55,000 meters each month.
Must be able to participate in rotating weekly after-hours stand-by schedule within the department.
Inspects meters, enclosures, and connections for defects, damage and unauthorized connections; ensures meter enclosures are properly sealed for safety and security.
Indicates irregularities for necessary action.
Operates vehicle in a courteous and safe manner at all times.
Maintain, records, tools, vehicles, equipment and work areas in clean, orderly and safe manner.
Promote positive image of City by being courteous and appropriate behavior.
Verifies readings to locate abnormal conditions, consumptions and attempt to determine reasons for unusual fluctuations.
Maintains awareness of surroundings and reports any new meters along assigned route not in meter reading device.
Must be able to learn and utilize aspects of the city’s automated meter reading system including field and office
components.
SUPERVISORY RESPONSIBILITIES None.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) and six (6) months to one (1) years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs.
CERTIFICATES, LICENSES, REGISTRATIONS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is also regularly required to climb or balance; stoop, kneel, crouch, or crawl; and to occasionally taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This position requires the incumbent to perform a significant amount of walking and climbing over uneven ground in all kinds of weather. The incumbent is also required to safely operate a City motor vehicle over various types of terrain and in all kinds of weather. Additionally, the incumbent must also frequently crawl, stoop, and bend while locating and reading meters. There are also periods of prolonged sitting and driving in City vehicles.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Municipal government serving the city of Bentonville, Arkansas. One of the fastest-growing cities in the US.