Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits. Position can be located at 202 S Goad Springs Road in Lowell, Arkansas or at 525 S Main Street in Tulsa, Oklahoma. Position is Monday through Friday 8 am to 5 pm with additional hours as needed. Summary: SUMMARY : Under the supervision and direction of the Mortgage Disclosure Supervisor, the Mortgage Disclosure Specialist 2 determines the eligibility of the requested changes to fees and charges and processes the Change of Circumstance requests within established timelines. The incumbent performs compliance assessments in relation to federal and state regulations. The Mortgage Disclosure Specialist 2 must remain current on the changes in mortgage industry compliance in order to ensure minimal risk exposure. ESSENTIAL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned. Determine RESPA eligibility of requested changes and process changes within the established time frame. Ensure system is correctly updated with eligible fee changes. Determine if baseline is affected by the changes, thereby updating system as required. Issue updated regulatory disclosures by making any eligible applicable changes to fees (eligible change of circumstance), charges and values as needed ensuring disclosures are generated and provided to our customers within regulatory guidelines. Coordinate with operations on the delivery of subsequent TRID Loan Estimates to customers, thereby ensuring disclosures are delivered to customers within requested closing dates while meeting regulatory requirements. Work with lenders, assistants and production operations associates to answer questions and/or offer guidance regarding loan status, fees, Change of Circumstance or other related requests. Generate daily compliance related reports and ensure all initial disclosures, subsequent Loan Estimate’s (LE’s), and any changes are correctly reflected and placed in the correct section of the LE. Ensure the Change of Circumstance requests are completed within regulatory guidelines and/or meet the mortgage business unit’s needs. Serve as a point of contact for mortgage business unit to solve Mavent compliance failures to ensure no negative impact on salability of the mortgage loan to the Secondary Market. Identify needed Disaster Reports on loans in current pipeline by monitoring Presidentially Declared Disaster Areas, ensuring reports are ordered and correct fees to borrowers are disclosed. Maintain current working knowledge of secondary marketing guidelines in relation to: TRID, REG B and HMDA. Provide assistance and back-up support to Specialist 1 on complicated, regulatory compliance disclosure questions. Understand and comply with bank policy, laws, regulations, and the bank’s BSA/AML Program, as applicable to your job duties. This includes but it not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity. TEAM ACCOUNTABILITIES: Support and uphold the Arvest Mission Statement. Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded. Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service. Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation. Promote professionalism at all times. Responsibilities: QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or General Education Diploma (GED) required. 1 year of experience as a Mortgage Disclosure Specialist 1- or 3- years of mortgage experience required. Successful completion (within the first 90 days) of the following ABA classes: RESPA, ECOA (Reg B), Reg Z Overview, and HMDA required. Working knowledge or REG Z, RESPA, REG B and HMDA preferred. Mortgage compliance experience preferred. OTHER SKILLS AND ABILITIES: Must be able to arrive at work on time, work on site and have regular work attendance Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style Must be able to provide cordial customer service regardless of customer personality presence or communication style Must be able to perform several tasks at once. Must be able to organize and prioritize workflow so all deadlines are met. Must be detail-oriented. Must be able to work in a stressful atmosphere Must be able to rotate job tasks Must be able to occasionally work overtime Must be able to greet other cordially Must be able to coordinate multiple and changing priorities Must be able to verbally communicate with all other associates Must possess excellent interpersonal and be able to communicate with bank officers and staff, with tact and patience on a daily basis. Must be able to operate telephone, copier, and FAX machines Must be able to move from department to department or bank to bank to attend meetings Must be able to operate personal computer keyboard in order to create reports, scheduled, and other appropriate documentation. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to talk to or hear and sit. The associate occasionally is required to stand and walk; use hands or finger, handle, or feel objects: bend; and reach with hands and arms. The associate may occasionally lift and/or move up to 25 pounds and must be able to reach and carry. Specific vision abilities required by this job include close and color vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Grade 12
Pay Range: $20.00 - $24.95 per hour
Family-owned bank group with over 270 locations. One of the largest banks in Arkansas with deep community roots.