Parking Attendant - Events 2024

The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community.

Essential Job Duties:

1. Provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees (especially members of their own team), and have regular and reliable attendance that is non-disruptive. Responsible for assisting patrons entering the parking lots during Event Parking days as scheduled.
2. Sell Event Parking vouchers, including taking cash and credit card payments from patrons and issuing them a parking permit voucher.
3. Manage the inventory of the parking lot to ensure the lot is used efficiently; make necessary adjustments when parking lot is full.
4. Open and close the parking gates at scheduled times to accommodate the traffic flow during event parking.
5. Audit voucher counts and cash collections to ensure accuracy of sales.
6. Seek remedies to parking problems and answer inquiries from patrons.
7. Work regular and irregular shifts, including shift rotations necessary to provide event parking services during Walton Arts Center shows. Shifts will frequently include weekends and some holidays. Must be available to work flexible shifts during the hours of 4:00pm through 9:00pm weekdays, and 11:30am through 9:00pm on Saturday and Sunday. Work schedules will be set depending on the days the Walton Arts Center has large shows, and/or at other times during special events.
8. Prepare reports as necessary.
9. Maintain a daily report of events and work productivity.
10. Assist with clean up in parking lots and other areas as assigned.
11. Become familiar with geographical locations within the Entertainment District and the Downtown Business District in order to efficiently assist patrons to find their desired location.
12. Perform other duties as assigned.

Minimum Qualifications:

• Be at least 18 years of age.
• Ability to effectively communicate with others orally and in writing.
• Must pass a criminal background check, including but not limited to convictions, guilty pleas, or no contest pleas to violent offenses, theft offenses and any offense under A.C.A. 21-15-103 and A.C.A. 21-15-111.
• Ability to learn and follow procedures for event parking. Ability to become familiar with rules for the City’s paid parking programs.
• Ability to respond to questions from customers and the general public in a professional manner.
• Ability to effectively communicate using a portable radio.
• Must be able to perform basic math; using addition and subtraction in order to make change when accepting payments for parking.
• Must be able to work a flexible schedule. Work assignments can be general or specific and special events can cause schedule changes frequently.
• While performing the functions of this job, the employee is regularly required to talk and hear. The employee regularly is required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms; frequently stoop, kneel and crouch. The employee must frequently lift and move up to 25 pounds.
• While performing the functions of this job, the employee is regularly exposed to outside weather conditions and vehicle traffic entering and exiting the lot.

The City of Fayetteville is an equal employment opportunity employer.