PRODUCTION SUPERVISOR

Assists Operations managers in the oversight, direction, and operation of multiple departments. Duties include the improvement, development, and supervision of production/processing of donated goods, Outlet functionality, as well as salvage and recycling operations. Works with all departments to increase

efficiency/productivity and decrease overall waste for Goodwill.

Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

Essential Duties and Responsibilities

• Ensures work activities including vehicle and forklift operation are compliant with all safety standards; instructs/trains coworkers concerning safety expectations and requirements for workplace, e.g., cleanliness, organization of production area. This duty is performed daily, about 10% of the time.

• Assists in coordinating efficient operation of the plant including training and monitoring employees under your direct or indirect control, on specific SOP's (Standard Operating Procedures) as outlined by department. Ensures processing occurs most efficiently, working with associates, to ensure materials are properly sorted, waste is minimized, and maximum diversion occurs. This duty is performed daily, about 35% of the time.

• Regularly analyzes work flow processes and recommends process improvements. Identifies and documents opportunities to improve systems efficiencies, reduce costs, or otherwise streamline existing processes to ensure rapid and efficient operations. This duty is performed daily, about 10% of the time.

• Communicates work schedules and manages work assignments (tasks, times, dates) for team members. This duty is performed daily, about 10% of the time.

• Perform inventory and warehousing tasks to timely provide for material needs for production and other departments. This duty is performed daily, about 10% of the time.

• Updates Production Logs daily and ensures logs are submitted to Post Retail Manager on-time weekly.This duty is performed daily, about 10% of the time.

• Operates forklift and bailer to accomplish tasks. This duty is performed daily, about 5% of the time.

• Perform any other related duties as required or assigned.

Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education

High School

Experience

0 to 6 months related experience and/or training.

Management Experience

1 to 6 months related experience and/or training.

Skills

• Communication Skills

• Mathematical Skills

• Critical Thinking Skills

• Software Databases

• Word Processing/Typing

• Supervisory Experience

• Planning, organizing, and project management skills.

• Decision Making

• Spreadsheet

• Team building and Management

• Ability to multi-task, shift priorities, and handle high-pressure time sensitive situations.

• Conflict Resolution

• Strong interpersonal skills

• Primary language used to perform this job is English

Mental Demands

MODERATE MENTAL DEMAND. Operations requiring ALMOST CONTINUOUS ATTENTION, but work is sufficiently repetitive that a HABIT CYCLE IS FORMED; operations REQUIRING INTERMITTENT DIRECTED THINKING to determine or select materials, equipment or operations where variable sequences may be selected by the employee.

Analytical Ability / Problem Solving

REPETITIVE. Activities or duties using a pre-determined set of processes or directions coupled with nearby supervision. Learned things in situations where choice is simple or patterned.

Responsibility for Work of Others

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

Working Conditions

Outside or inside working environment, wherein there are potential hazardous working conditions and life threatening situations exists (fire, chemicals, electrical sources, heights, dangerous people, etc.) part of the time.

Physical Demand

MODERATE DIVERSITY, MODERATELY PHYSICAL: Work activities which allow for a MODERATE AMOUNT OF DIVERSITY in the performance of tasks which requires SOMEWHAT DIVERSIFIED PHYSICAL DEMANDS of the employee.

Additional Information

• Must work a flexible schedule including some weekends as well as time to accommodate before and after hours vendor pick-ups.

• Warehouse operations experience that includes material handling, scheduling, planning for placement and movement of goods.

• Inventory management experience that includes documentation requirements/duties.

• Ability to operate a forklift and bailer.

• Demonstrate good customer service skills with outlet store customers.