SOCIAL SERVICES SPECIALIST
Pay vs. the NWA market
The midpoint of this job's pay range, $64,650, is 45% below the median for salaried Human Resources jobs in Northwest Arkansas ($117,500).
Median of 72 live salaried postings from 13 employers that list pay on NWA Job Search, 57% of them Walmart's. Bar runs from the 10th to the 90th percentile. Human Resources salaries in NWA
About This Role
Position Number: 22143148
County: Benton
Posting End Date: October 26, 2026
Job Duties:
The Social Services Specialist plays a critical role in supporting the safety, permanency, and well-being of Arkansas children and youth through quality case management. DCFS is committed to ensuring every child has the opportunity to grow up in a safe, stable, and nurturing environment. Through quality case management, engagement with families, and collaboration with community partners, the Social Services Specialist helps strengthen families, support permanency, and promote positive outcomes for children and youth.
Preferred Qualifications:
A bachelor’s degree, experience in working with children and/or families, some experience with community engagement or community resources. Organizational and Time Management skills are a must.
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
Job Series: Social Services Programs - Career Path
Classification: Social Services Specialist
Class Code: SSP16P
Pay Grade: SGS06
Salary Range: $52,137 - $77,163
Job Summary
The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.
Primary Responsibilities
Assess client eligibility and provide individualized case management.
Develop service plans tailored to client needs.
Conduct home visits, interviews, and risk assessments.
Maintain detailed case records and documentation.
Advocate for clients in legal, medical, and housing matters.
Knowledge and Skills
Knowledge of crisis intervention and de-escalation techniques
Knowledge of Arkansas social service laws, policies, and regulations
Ability to analyze client needs and create action plans
Understanding of behavioral health and protective services
Minimum Qualifications
Minimum of two years of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.
Licensure/Certifications
N/A
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Nearest Major Market: Fayetteville
About State of Arkansas
The State of Arkansas employs thousands of public servants across all 75 counties, with offices in Northwest Arkansas serving Benton and Washington counties. State agencies with NWA presence include Human Services, Corrections, Health, Secretary of State, and more. Benefits include retirement through APERS, health insurance, paid holidays, and tuition reimbursement.
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